Pochtoy.com: News

5 October 2026

Delivery News and Bonuses for Video Unboxing

For a video of unpacking your package you can now get up to $8! Follow the link and claim your bonuses. ✔️Batches of packages shipped from the warehouse last week: CDEK: 01.10, 29.10 RU: 01.10 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 24.09, 22.09 RU: 24.09 📌Numbers are the shipping date 📌 Letters indicate the tariff: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery involving Russian Post (Econom tariff)

30 September 2026

Shipments with the "Economy" tariff continue as scheduled

We are pleased to inform you that shipments with the "Economy" tariff, which were temporarily suspended due to changes in the operation of German customs services, are currently continuing according to the regular schedule.

29 September 2026

Film the unboxing and get up to $8 to your account!

Show on video what arrived in your parcel, and we will credit a bonus that can be spent on delivery of subsequent orders and other service services. How much you can get: $4 - only goods in the frame. The video shows unpacked goods and a story about them is audible, no face in the frame. $8 - you tell in the frame. A person in the frame opens the parcel, shows the goods and shares impressions. Pets in the frame are welcome :) How it works: Record an unboxing video. Duration up to 2 minutes, good lighting, goods in focus, no watermarks and background music. Start right with the goods, showing the box is optional: unpack the items, talk about prices, discounts and impressions from the order (information about the goods must take up at least 90% of the runtime). Fill out a short form and send a link to the video. Upload the video to Yandex Disk, Mail.ru Cloud or Google Drive and open access via the link to everyone who has it. Temporary file sharing services are not accepted. Receive the bonus after publication. Once we post the video on our social networks and credit the reward to your balance. One unboxing — per one parcel. Go to the promotion page and...

28 September 2026

35% Duty on Dietary Supplements: Changes Will Not Affect Our Service's Clients!

In recent days, the media has been actively discussing the news that the Government of the Russian Federation has introduced a 35% import duty on biologically active additives (BAAs) and vitamins...

28 September 2026

Delivery news for 28 September

✔️Batches of parcels shipped from the warehouse last week: CDEK: 22.09 RU: 24.09 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 17.09, 15.09 RU: 03.09 📌Numbers are the dispatch date 📌 Letters indicate the tariff: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with Russian Post (tariff Econom)

21 September 2026

Delivery news and important service updates

Important service updates that will improve your shopping: 🔥 New free robot for buying out from eBay auctions 🔥 Orders from iHerb can be sent with one link for the entire cart! 🚀 The...

16 September 2026

New: order from iHerb with one link to the entire cart

Now you can send iHerb orders with one link to the cart! You asked - we did it. You assemble the cart on the US version of iherb.com, click “Share cart”, send one link to us, and we break...

15 September 2026

Free robot makes bids for you on eBay auctions

We've launched a new feature: now the bot will automatically place bids on eBay for you. And it's free! The mechanics are as simple as possible: you top up your balance with the amount of your bid...

14 September 2026

Delivery news for September 14

✔️Batches of parcels shipped from the warehouse last week: CDEK: 10.09, 08.09 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 03.09, 01.09 RU: 03.09 📌Numbers are the shipping date 📌 Letters indicate the tariff: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom) Please note: temporary suspension of shipments under the «Econom» tariff Due to work being carried out by customs authorities to change the system for processing transit cargo at Berlin airport, shipments under the «Econom» tariff have been temporarily suspended. Shipments under all other tariffs are proceeding as usual. We are in touch with our logistics partners and are monitoring the situation. As soon as cargo processing resumes in standard mode, we will immediately notify you and resume shipments under the «Econom» tariff.

9 September 2026

Temporary suspension of shipments under the "Economy" tariff

Due to temporary changes in the processing of transit cargo at Berlin airport, shipments of parcels under the "Economy" tariff are temporarily suspended. The restriction applies only to the "Economy" tariff. Shipments under all other tariffs are carried out as usual. The changes are temporary in nature. We are in contact with our logistics partners and are monitoring the situation. As soon as cargo processing is resumed in standard mode, we will immediately inform about this and resume shipments under the "Economy" tariff. Thank you for your understanding!

7 September 2026

Delivery News for September 7

🪽The fastest batch of the week - CDEK 27.08, delivered in 9 days! ✔️Shipments sent from the warehouse last week: CDEK: 03.09, 09.01 RU: 03.09 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 27.08, 25.08 RU: 27.08, 25.08 📌Numbers are the shipping date 📌 Letters - tariff designation: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom)

2 September 2026

The warehouse will be closed on 7 September

On Monday, September 7, our warehouse will be closed due to Labor Day — a federal holiday in the USA. On this day, the receipt, processing, and dispatch of packages from the warehouse will not be carried out. Already on Tuesday, September 8, the warehouse will return to normal operation. Please take this information into account when planning shipments.

31 August 2026

Delivery news and important shopping finds

🪽The fastest batch of the week - CDEK 20.08, delivered in 9 days! ✔️Batches of parcels shipped from the warehouse last week: CDEK: 27.08, 25.08, 24.08 RU: 27.08 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 20.08 RU: 20.08 📌Numbers are the shipping date 📌 Letters are the tariff code: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom) Important shopping topics: Sneaker guide for the start of autumn: all the new releases from your favorite brands What the new iPhones will be like and when you can order a fresh Mac Mini How we improved and sped up support by adding AI to help

26 August 2026

How operators and AI working together sped up Pochtoy.com customer support

Pochtoy.com support has gone through a major transformation: most customers now get complete information about their parcels on the same day they write in. And there is still a real person behind every decision, not a generator of automatic messages. Under the old setup, a support specialist spent the lion's share of their time digging through systems by hand. Answering a single question meant checking the account credits, the seller's invoices, warehouse photos of the parcel and courier statuses one by one. That took hours, so the conversation often dragged on to the next day. What happens now when you send a request We handed the collection of the initial information over to artificial intelligence: The moment a ticket is created, the system instantly pulls up the whole history: from balance movements to warehouse photos of the labelling and the tracking status. The employee sees a ready-made file: what the problem is, links to the original sources and a draft reply with a plan of action. All the specialist has to do is assess the situation, adjust the wording if needed and send the message. Human control comes first The AI does not talk to users directly.

24 August 2026

Delivery news for August 24

The fastest batch - CDEK 11.08, delivered in 7 days! ✔️Shipments sent from the warehouse last week: CDEK: 20.08, 18.08 RU: 20.08 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 13.08, 11.08 RU: 13.08 📌Numbers are the shipment date 📌 Letters indicate the tariff: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom)

17 August 2026

Delivery news for 17.08

🪽The fastest batch of the week - CDEK 04.08, delivered in 9 days! ✔️Batches of packages sent from the warehouse last week: CDEK: 13.08, 11.08 RU: 13.08 ✔️Arrived in the destination country, going out for delivery, or already delivered: CDEK: 06.08 RU: 06.08 📌The numbers are the shipping date 📌 The letters are the tariff designation: CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo tariffs RU – delivery involving Russian Post (Econom tariff)

11 August 2026

You will need to pay 5% instead of 15% for exceeding the duty-free limit

Good news for everyone who regularly orders goods from American stores. In the countries of the Eurasian Economic Union, which includes Russia, a new framework for regulating international e-commerce will take effect on January 1, 2027. The main change is that the customs duty rate on imported purchases will be reduced threefold. The new rules were officially announced by the Eurasian Economic Commission. Key provisions of the new rules Below are the key points you need to know when planning overseas purchases in 2027. Duty-free threshold. It will remain at the current level - 200 euros per purchase. All parcels cheaper than this amount are exempt from customs fees. The threshold is fixed for at least two years with the possibility of adjustment in the future. Duty rate. It will be reduced from 15% to 5% of the amount exceeding the duty-free threshold. The minimum level is 1 euro per kilogram of shipment weight. Removal of the weight limit. The current restriction of 31 kilograms per parcel for personal use will be abolished under the new international e-commerce framework. Declaration processing. E-commerce operators will handle interaction with customs authorities. Buyers will...

10 August 2026

Delivery news for August 10

✔️Batches of parcels sent from the warehouse last week: CDEK: 06.08, 04.08 RU: 06.08 ✔️Arrived in the destination country, out for delivery, or already delivered: CDEK: 30.07, 28.07 RU: 30.07 📌The numbers are the shipping date 📌 The letters are the tariff designation: CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo tariffs RU – delivery involving Russian Post (Econom tariff)

3 August 2026

Delivery news for August 3

✔️Batches of packages shipped from the warehouse last week: CDEK: 30.07, 28.07 RU: 30.07 ✔️Have arrived in the destination country, are out for delivery, or have already been delivered: CDEK: 23.07 RU: 23.07 📌The numbers are the shipping date 📌 The letters are the tariff designation: CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo tariffs RU – delivery involving Russian Post (Econom tariff)

27 July 2026

Delivery news for July 27

✔️Shipments sent from the warehouse last week: CDEK: 23.07. 21.07, RU: 24.07, 23.07 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 14.07 RU: 16.07,14.07 📌Numbers are the shipping date 📌 Letters are the tariff designation: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom)